To help solve the problem AskPatty.com is launching an industry-wide, in-depth study that will provide insights into what women look for and need from the automotive industry. The study will result in hard data covering not just the car buying experience but every point of contact women have with the industry.
"Women influence 85 percent of the buying decisions in North American households, effectively becoming the family's 'chief purchasing officer,'" says Jody DeVere, President and CEO of AskPatty.com. "And that's certainly true of car-related purchases and services."
Armed with insights from the AskPatty.com study industry executives and managers will be better able to capitalize on the largely untapped female market automotive products and services.
"People are always complaining about their experiences and how they are treated in the automotive world. Now they have a chance to do something about it by participating in our study," said Jim Spoonhower of Fast Lane Research. "The whole automotive industry is looking for what needs to be fixed in order to bring customers back, the survey data will give them indications of where the real problems are."
About AskPatty.com, Inc.
AskPatty.com represents female consumers, who buy approximately 60% of all new cars, 53% of used cars, 40% of trucks, and 60% of passenger tires. In fact, women have influence on a whopping 85% of all automotive purchases. Despite their tremendous purchasing power, the majority of women find automotive-related shopping and servicing an unpleasant experience. AskPatty.com is here for them.
With international headquarters in Thousand Oaks, California, AskPatty.com, Inc. takes a two-pronged approach to revolutionizing the women's automotive retail market: The AskPatty.com website for consumers and the Ask Patty Certified Female Friendlyr Program for automotive retailers.
The Ask Patty Certified Female Friendly Program, designed from the ground up, trains automotive retailers, including service and repair centers to attract, sell, and retain women's business by guaranteeing a pleasant experience; one where women are welcomed, respected, and free from high-pressure sales tactics. Properly armed with the right tools and training, automotive retailers across the U.S. and Canada can increase their share of the largest and fastest-growing demographic of automotive consumers -- women.
Go here to learn how to become an Ask Patty Certified Female Friendly retailer or visit http://www.askpatty.com/getcertified/.
AskPatty.comr and Certified Female Friendlyr are registered trademarks of AskPatty.com, Inc.
About Fast Lane Research is a market research firm established specifically to study the automotive industry. Company principals have more than 20 years of automotive research experience. The staff of Fast Lane Research are "car guys" first and researchers second, which makes company analysis and insights that much more valuable to the automotive industry. Fast Lane Research is a company dedicated to meeting customer's needs, and accepts nothing less than 100% customer satisfaction.
For more info on Fast Lane Research visit www.fastlaneresearch.com.