"We are trained and equipped to service all the vehicles on the road today. This investment is essential to maintain the level of service our customers expect. Our relationship with AskPatty.com will help us build on and continue to improve our relationships with our customers, which is essential to our business. Although we have over 100 years of experience, our quest for knowledge continues at every level.
We work on vehicles, but we work with people," states James Garnand, Owner of Hi-Tech Car Care.
Visit the Hi-Tech Car Care micro-site, or in person at 2924 E. Thomas Road, Phoenix, Arizona 85016
To become AskPatty.com Certified Female Friendlyr, Hi-Tech Car Care personnel completed an extensive training program on how to best serve women. Hi-Tech Car Care employees will participate in year-round instruction to enhance their awareness, appreciation, and commitment to a female-friendly service experience. Hi-Tech Car Care will also benefit from a unique marketing support program designed to reach out and build lasting relationships with women customers.
"Women influence 85 percent of the buying decisions in North American households, effectively becoming the family's chief purchasing officer," says Jody DeVere, CEO of AskPatty.com, Inc." AskPatty trains and certifies automotive businesses on how to communicate more effectively with women and ensure they feel safe, respected and empowered, which creates tremendous customer loyalty. Hi-Tech Car Care commitment to women shows that management is serious about earning their business."
In conjunction with AskPatty.com, Hi-Tech Car Care has launched a female-focused micro-site that provides the tools and resources most requested by women. The micro-site gives women the ability to schedule service appointments, access coupons and discounts, and learn more about car care online from the comfort of their home or office. The micro-site is easily accessed by searching on AskPatty.com, or by going directly to their site.
About Hi-Tech Car Care
Hi-Tech Car Care is one of the oldest businesses in Arizona. Founded in 1947, as an auto parts seller, the compnay branched into auto repair in 1984, and focused completely on full service and repair in 1995. Three generations of Garnand's have owned and operated this succesful enterprise.
Hi-Tech Car Care is proud to be the first Certified Green Businesses in Phoenix, a NARPRO, Neighborhood Auto Repair Professionals' 5 Star Facility, AAA Top Shop for the past 7 years, and other industry affiliations including: Automotive Service Association, Automotive Maintenance and Repair Association, the Better Business Bureau, and International Automotive Technicians' Network. Hi-Tech is also certified: Alldata, Motorist Assurance Program, NAPA Auto Care and Car Quest TechNet.
Hi-Tech Car Care technicians are individually certified by the National Institute for Automotive Service Excellence (ASE) and the shop is certified as well. Many shops have ASE Certified technicians, but few shops are ASE Certified. Hi-Tech has 3 ASE Advance Level Master Technicians and the management and support staff are among the first ASE Certified Service Advisors and Parts Specialists.
Hi-Tech Car Care has also been very active in the community. Mewmbers have served on the boards of the best organizations in the valley: Saint Mary's Food Bank, The Better Business Bureau, Automotive Wholesalers of Arizona. Owner, Jim Garand, currently chairs the Industry Trends Committee for Elite Pro Service and is President of Goldman Ranch HOA. They support local churches, schools, and other groups, and have developed fund raising programs to support the organizations; their membership, and their employees, such as Goodwill, USPS, Memorial Presbyterian Church, Mountain View Church, St. Theresa Parish, Sisters of the Divine Savior, St Mary's Food Bank, Packages from Home, Helping Hands for Single Moms, Toys for Tots, 100Club. and this year our Manager and Shop Forman were jailed for Muscular Dystrophy and Jim became a Certified Child Seat Technician.
About AskPatty.com, Inc.
With international headquarters in Thousand Oaks, California, AskPatty.com, Inc. takes a two-pronged approach to revolutionizing the women's automotive retail market: For consumers, the AskPatty.com website, is a safe and reliable source for expert automotive advice and research. For auto dealers, tire dealers, collision centers, auto service and repair centers, the revolutionary AskPatty.com Certified Female Friendlyr program, designed from the ground up, trains and certifies automotive retail and service centers on how to attract, sell, retain and increase loyalty with women customers.
Women can find an Ask Patty Certified Female Friendlyr auto dealer, tire dealer, collision center, auto service and repair centers using the location search at AskPatty.com.
Go here to learn how to become Ask Patty Certified Female Friendlyr.
AskPattyr and Certified Female Friendlyr are registered trademarks of AskPatty.com, Inc.