Schoen Place Auto, of East Rochester, New York, is proud to announce they have renewed with AskPatty.com. Schoen Place Auto is part of the growing network of AskPatty.com Certified Female Friendly® locations in North America, who have taken significant steps to address the needs of their female customers and provide a Certified Female Friendly® experience that exceeds women’s expectations.
“I went into the car repair business 5 years ago with the intent to focus on ethics and a superior customer experience. The car repair industry is one of the least trusted industries in America. Too many dealers and repair shops take advantage of customers, especially women. My association with AskPatty.com has been invaluable in training and providing the tools that have lead to our success in connecting with women car owners. Today a majority of our repeat customers are women and I am very proud of that,” stated Jerry Elman, owner, Schoen Place Auto.
Visit the Schoen Place Auto micro-site:
and at 319 East Chestnut Street, East Rochester, New York 14445
To become AskPatty.com Certified Female Friendly®, Schoen Place Auto personnel completed an extensive training program on how to best serve women. Schoen Place Auto employees will participate in year-round instruction to enhance their awareness, appreciation, and commitment to a female-friendly service experience. Schoen Place Auto will also benefit from a unique marketing support program designed to reach out and build lasting relationships with women customers.
In conjunction with AskPatty.com, Schoen Place Auto has launched a female-focused micro-site that provides the tools and resources most requested by women. The micro-site gives women the ability to schedule service appointments, access coupons and discounts, and learn more about car buying and maintenance online from the comfort of their home or office. The micro-site is easily accessed by searching on AskPatty.com, or by going directly to their site.
About Schoen Place Auto
Schoen Place Auto was founded in 1971. Jerry Elman purchased the business in 2007. Since then, the business has been totally reinvented with a focus on ethics, competence, quality and a superior customer experience.
Peace of mind is defined as “the lack of mental stress and anxiety.” Our total focus is on providing peace of mind to each and every customer.
Recipient 2010 Rochester Business Ethics Award
Finalist, 2011 American Business Ethics Award
Nominee, 2012 American Business Ethics Award
Tech Net certified repair shop
Jerry is also Vice President of the Pittsford, NY Rotary Club, a board member of the East Rochester Chamber of Commerce, a board member of the Great Rochester Chapter of the National Association of Women Business Owners, and a board member of Safe Journey, a local organization committed to assisting victims of domestic violence and abuse.
"Women influence 85 percent of the buying decisions in North American households, effectively becoming the family's chief purchasing officer," says Jody DeVere, CEO of AskPatty.com, Inc. "AskPatty trains and certifies automotive businesses on how to communicate more effectively with women and ensure they feel safe, respected and empowered, which creates tremendous customer loyalty. Schoen Place Auto’s commitment to women shows that management is serious about earning their business."
About AskPatty.com, Inc.
With international headquarters in Thousand Oaks, California, AskPatty.com, Inc. takes a two-pronged approach to revolutionizing the women's automotive retail market: For consumers, the AskPatty.com website, is a safe and reliable source for expert automotive advice and research. For auto dealers, tire dealers, collision centers, auto service and repair centers, the revolutionary AskPatty.com Certified Female Friendly® program, designed from the ground up, trains and certifies automotive retail and service centers on how to attract, sell, retain and increase loyalty with women customers.
Women can find an Ask Patty Certified Female Friendly® auto dealer, tire dealer, collision center, auto service and repair centers using the location search at AskPatty.com.
Go here to learn how to become Ask Patty Certified Female Friendly®.
AskPatty® and Certified Female Friendly® are U.S. registered trademarks owned by AskPatty.com, Inc.