"For 35 years we have worked towards excellent customer service. Our ongoing relationship with AskPatty.com will strengthen our efforts and bring a new area of expertise to women who are in need of a trusted collision center. We take time with each customer to explain how the repair process works, and the amount if days required to work with their vehicle. Each vehicle is blueprinted at drop off and quality control checks at each stage of the repair process ensure a beautiful job every time. We love to surprise our customers with gift bags at vehicle pick up - people just love our goodies," stated Michelle Miller, Manager and Co-owner.
Visit the Turner's Body Shop micro-site:
and at 201 Tannery Road, Luray, Virginia 22835
To become AskPatty.com Certified Female Friendlyr, Turner's Body Shop personnel completed an extensive training program on how to best serve women. Turner's Body Shop will participate in year-round instruction to enhance their awareness, appreciation, and commitment to a female-friendly service experience. Turner's Body Shop will also benefit from a unique marketing support program designed to reach out and build lasting relationships with women customers.
"Women influence 85 percent of the buying decisions in North American households, effectively becoming the family's chief purchasing officer," says Jody DeVere, CEO of AskPatty.com, Inc." AskPatty trains and certifies automotive businesses on how to communicate more effectively with women and ensure they feel safe, respected and empowered, which creates tremendous customer loyalty. Turner's Body Shop's ongoing commitment to women shows that management is serious about earning their business."
About Turner's Body Shop
Eddie Miller, current owner of Turner's Body Shop, Inc., has been in the collision repair business for over 35 years. During that time he has seen a lot of changes in the industry and worked hard to improve the repair process. With that in mind, he built a state-of-the-art repair center in 2007. This facility is 7000 sq ft of wide-open repair space with lifts, frame machine, down draft paint booth and radiant floor heating. His technicians became Gold Level Certified last year and continue to attend classes to stay current with all makes and models of vehicles on the road today. Standard procedures are in place when every vehicle comes in, to identify the level of severity of repair work, body technician and painter assigned to the job, insurance information, sublet work needed, and most importantly - customer requests.
To better serve his customers, Eddie opened a Precision Auto Detail Center. This service helps every repair job look shiny and new when complete. Customers can come in on a regular basis for detail service that includes hand washing, waxing, buffing, and leather care that will extend the life of the vehicle. Gift bags are given to collision and detail customers alike - everyone loves the surprise at end of the job. From start to finish - Turner's Body Shop takes serving their customers seriously. "Happy customers are the key to our success and continued reputation in this community," said Eddie Miller.
About AskPatty.com, Inc.
With international headquarters in Thousand Oaks, California, AskPatty.com, Inc. takes a two-pronged approach to revolutionizing the women's automotive retail market: For consumers, the AskPatty.com website, is a safe and reliable source for expert automotive advice and research. For auto dealers, tire dealers, collision centers, auto service and repair centers, the revolutionary AskPatty.com Certified Female Friendlyr program, designed from the ground up, trains and certifies automotive retail and service centers on how to attract, sell, retain and increase loyalty with women customers.
Women can find an Ask Patty Certified Female Friendlyr auto dealer, tire dealer, collision center, auto service and repair centers using the location search at AskPatty.com.
Go here to learn how to become Ask Patty Certified Female Friendlyr.
AskPattyr and Certified Female Friendlyr are U.S. registered trademarks owned by AskPatty.com, Inc.