"We want every person who walks through Victory's doors to feel valued, respected and taken care of, so when we learned that women, in general, felt that many of their needs were not being met by those in the automotive industry, we were quick to take action," said Jeff Matt, Founder and President of Victory Auto Service & Glass. "Although our female customers have consistently given us positive feedback in the past, we didn't want that to keep us from taking our quality of service to the next level. We are thrilled to now be officially AskPatty.com Certified Female Friendly."
Visit the Victory Auto Service & Glass website, www.victoryautoservice.com and micro-site, http://femalefriendlydealer.askpatty.com/?d=Victory_Auto_Service to learn more about this award-winning company.
To become AskPatty.com Certified Female Friendlyr, Victory Auto Service & Glass personnel completed an extensive training program on how to best serve women. Victory Auto Service & Glass employees will participate in year-round instruction to enhance their awareness, appreciation and commitment to a female-friendly service experience. Victory Auto will also benefit from a unique marketing support program designed to reach out and build lasting relationships with women customers.
"Women influence 85 percent of the buying decisions in North American households, effectively becoming the family's chief purchasing officer," says Jody DeVere, CEO of AskPatty.com, Inc." AskPatty trains and certifies automotive businesses on how to communicate more effectively with women and ensure they feel safe, respected and empowered, which creates tremendous customer loyalty. Victory Auto Service & Glass' commitment to women shows that management is serious about earning their business."
About Victory Auto Service & Glass
Jeff Matt founded Victory Auto in 1997 with a commitment to providing exceptional service to those in need of automotive repair and maintenance. All technicians are ASE certified; they are an AAA approved location and have been certified by the BBB.
Victory Auto has received recognition for their consistently high quality of service on multiple occasions. In 2008, they were a finalist for the BBB Integrity Award, and they were recently nominated again for this year's BBB Integrity Award. In 2006, they were chosen as the Small Business of the Year by the MetroNorth Chamber of Commerce.
Victory Auto Service & Glass is also the host shop for Free2B!, a local non-profit that helps provide vehicles and repairs to those in need, ensuring their ability to go to work and provide for their family. In 2009, Victory Auto hosted 21 Car Care Saturdays where 84 vehicles were repaired at no cost to the individual.
About AskPatty.com, Inc.
With international headquarters in Thousand Oaks, California, AskPatty.com, Inc. takes a two-pronged approach to revolutionizing the women's automotive retail market: For consumers, the AskPatty.com website, is a safe and reliable source for expert automotive advice and research. For auto dealers, tire dealers, collision centers, auto service and repair centers, the revolutionary AskPatty.com Certified Female Friendlyr program, designed from the ground up, trains and certifies automotive retail and service centers on how to attract, sell, retain and increase loyalty with women customers.
Women can find an Ask Patty Certified Female Friendlyr auto dealer, tire dealer, collision center, auto service and repair centers using the location search at AskPatty.com.
Go here to learn how to become Ask Patty Certified Female Friendlyr.
AskPattyr and Certified Female Friendlyr are U.S. registered trademarks owned by AskPatty.com, Inc.