Cartus Celebrates Supplier Excellence at 11th Annual Global Network Conference

DANBURY, Conn. — Cartus Corporation, the leading provider of global relocation services, held its 11th annual Global Network Conference, themed “Breakthrough Performance,” on October 10-12 in Denver, Colo. A record-breaking 430 Cartus Network members, representing nearly 200 companies from 47 countries, attended the event, at which the extraordinary achievements of network members serving Cartus’ clients and customers worldwide were recognized.

“The annual Global Network Conference brings together the finest service providers in the relocation world and offers a forum for them to learn from one another,” said Traci Morris, Cartus executive vice president of global operations and supply chain management. “This year, our theme ‘Breakthrough Performance’ spotlights our shared efforts to continue to raise the bar on performance levels and celebrates the power of our suppliers’ association with Cartus.”

The 2011 awards recognized those suppliers who have consistently delivered exceptional service to Cartus’ customers, as well as those who invested in innovations that improved service. Two Masters Cup winners were named for overall excellence: DMS Moving Systems of Canton, Mich., USA (move-related), and The County Homesearch Company of Truro, Cornwall, United Kingdom (home-related). A record number of “Voice of Customer” winners were also named; these included platinum-, gold-, and silver-level winners in the categories of Commitment to Excellence and Innovation awards.

In addition to attending the formal awards dinner, participants in the two-day educational seminar heard keynote addresses from both Kevin J. Kelleher, president and CEO of Cartus, and Morris. Both executives welcomed the Cartus Network’s highest achieving relocation service providers and praised them for their efforts to attain “Breakthrough Performance” levels in 2011.

At the General Session, Kelleher provided a company update and highlights of recent achievements, as well as discussing the many opportunities that lie ahead for Cartus. Morris presented on the latest Supply Chain accomplishments and the company’s plan of action for achieving its goals in the coming year.

The General Session also featured “The Guru of Thank You,” Dr. Bob Nelson, who specializes in helping organizations improve their management practices and programs to achieve exceptional performance.

Attendees were invited to participate in workshops presented by Cartus leadership, including Michael Brannan, senior vice president and general manager, Intercultural Services, International Compensation Services; Ian Payne, senior vice president and managing director, EMEA and Asia Pacific; and Matt Spinolo, executive vice president, Global Client Services. Topics included a question-and-answer session with Cartus executives; a discussion of the latest news and views on international household goods, destination service providers, temporary housing, and domestic household goods; and views about “What’s Hot and What’s Not” in the ever-changing global business climate.

About Cartus
Cartus provides trusted guidance to organizations of all types and sizes who require global relocation solutions. Serving nearly 60% of the Fortune 100 and providing service to over 160 countries, we apply our more than half century of experience to help our clients with their mobility, outsourcing, consulting, and language and intercultural training needs. Honored in Chicago in 2011 by the The Forum for Expatriate Management for having the “Best Vendor Partnership,” and in both New York and London in 2010 as “Relocation Management Company of the Year” and “Best Vendor Partnership,” Cartus is part of Realogy Corporation—a global provider of real estate and relocation services. To find out how our greater experience, reach, and hands-on guidance can help your company, visit; read our blog at; or click for more information.