U.S. Companies View Cloud Computing as Key to Improved Data Protection

Research from CA Technologies Shows Conventional IT Environments Still Plagued by High Frequency of Data Loss and Inadequate Data Protection

ISLANDIA, N.Y., May 16, 2012 – CA Technologies (NASDAQ: CA) today announced the results of a survey which highlights the appeal of the cloud as an antidote to the chronic loss of data in conventional IT environments.

According to the survey commissioned by CA Technologies, more than half (55%) of U.S. organizations expect their use of the cloud to increase as part of their business continuity strategy over the next year.  Canadian organizations are starting to make the switch but are less advanced than their American counterparts, with a quarter (23%) reporting they will use the cloud for data protection.

The survey, “Insights: Data Protection and the Cloud” shows that data loss continues to be a huge problem for companies across North America.  All of the 300 organizations surveyed across both the U.S. and Canada admitted to incidents in the last year which led to data or application loss.  Despite the high levels of data being lost, only a quarter (26%) of U.S. and Canadian companies reported having an adequate data protection plan in place.

To combat this precarious situation, budgets are growing and strategies are evolving.  Of the U.S. companies surveyed, almost half (49%) have increased their expenditure compared to last year, while only 14% have decreased it.  This, together with the fact that organizations are beginning to appreciate that cloud resources can offer a solution to these requirements, should lead to fewer incidents of data loss. 

About a third (36%) of organizations in the U.S. report having data stored in a public cloud, with more than three quarters (76%) storing data in a private cloud.  In Canada, the cloud storage rate is lower, with 28% storing data in a public cloud and 45% using a private cloud. 

Those using the cloud for data storage feel safe doing so.  More than four out of five (84%) U.S. and Canadian organizations that have data residing in a private cloud are confident that it is adequately protected.  The percentage of businesses assured of their data’s safety in the public cloud is also high at 73%.

“It is broadly acknowledged that cloud computing can offer many benefits to organizations that require more agile and cost-effective ways of delivering IT services,” said Bill Mann, senior vice president, Data Management, CA Technologies.  “This survey reveals that one of those benefits is improved data protection—which remains a huge challenge in conventional, non-cloud environments.”

The study also highlighted the main triggers of data loss.  The most common cause (76%) was IT system failures (encompassing network, storage, hardware and software failures) followed by employee or human error (41%) and external attacks on IT (35%).

When asked about the key barriers to better data protection and disaster recovery operations, businesses pointed to inadequate training of IT personnel (reported by 62% of U.S. organizations) and lack of budget (54%).  Organizations in Canada also reported a lack of employee understanding of procedures in the DR plan (40%).

The study is a follow-up to a previous CA Technologies survey, “The Avoidable Cost of Downtime”, which found that the cost of outages to a company over a year is in the range of $160,000.

About the survey

300 companies across North America (200 in the U.S., 100 in Canada) completed the online questionnaire during December 2011.  The survey was carried out by Coleman Parkes Research.  All interviews were conducted in strict accordance with the rules and guidelines laid down by ESOMAR and the Market Research Society.

About CA Technologies

CA Technologies (NASDAQ: CA) is an IT management software and solutions company with expertise across all IT environments – from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 relies on CA Technologies to manage evolving IT ecosystems. For additional information, visit CA Technologies at www.ca.com.

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Copyright © 2012 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749. All other trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. Statements contained herein are for your informational purposes only. CA Technologies and Coleman Parkes Research are business partners and as part of this relationship, from time to time, CA Technologies will solicit Coleman Parkes Research to perform research analysis as part of a paid engagement. CA Technologies assumes no responsibility for the accuracy or completeness of the information contained therein.


Brian Harris
CA Technologies
Phone: (631) 342-6508