With offices in the Italy and Switzerland, CustVox is strategically positioned to help more organizations develop their customer experience strategy, including measuring VOC (Voice of the Customer), with limited ramp-up time.
"Our new offices in Milan will allow us to better support the needs of our growing customer base. We're excited to provide the industry's most advanced Customer Experience Management platform to the international business community in Italy," said Federico Cesconi, CEO of CustVox AG.
CustVox have tapped Mariella Borghi as Country and Regional Customer Experience manager. Ms. Borghi, a Business graduate from Bocconi University, brings an extensive corporate background in analytic CRM, data mining, Customer Acquisition & Retention to the capacity.
"With her extensive experience in customer centricity, Mariella's addition to CustVox strengthens our commitment to provide clients with local, experienced experts in Customer Experience Management," said Federico Cesconi.
For more information, please visit www.custvox.com
CustVox AG is a global specialist in Customer Experience Management (CEM). The company's high performance solutions are designed to measure and report on customers point of view, capturing insights on touch-point-experiences when and where they occur, and delivering them continuously in real-time.