The results of the Baker's Dozen list are based upon a survey completed by HR and Procurement professionals who are current buyers of MSP services. The MSP providers were rated on the breadth of their service, the size of the programs they manage, and the quality of service provided. The survey was grouped into three lists. The Enterprise Baker's Dozen list which has been generated by HRO Today for two years names the top providers in MSP. The magazine cites the results in its May 2011 issue.
KellyOCG is one of only four companies to be named to both the MSP and Recruitment Process Outsourcing (RPO) Enterprise Baker's Dozen lists.
"Familiarity and consideration of MSP solutions across industries continues to grow, combined with integrated multiple outsourcing services into a total workforce management solution," said Teresa Carroll, senior vice president and global practice leader for CWO, KellyOCG. "The Baker's Dozen provides companies with the information on key players in the MSP industry and we are happy to be included in this list."
"KellyOCG clearly appears in the HRO Today Magazine Managed Service Program Baker's Dozen Customer Satisfaction Survey as one of the leading providers of managed service programs for a company's contingent labor supply chain," said Elliot Clark, chief executive office, HRO Today magazine. "KellyOCG has the expertise, the service culture, the global footprint and the experience to compete in this rapidly emerging service sector. Their customers are obviously very happy with the quality of their service and they are rapidly acquiring new ones."
For clients worldwide, the CWO practice of KellyOCG guides and manages all aspects of their contingent workforce strategies to drive their business growth. Through the application of market insights and data analytics integrated with supply chain management principles, the CWO practice seeks to optimize companies contingent labor spend delivering access to quality talent at competitive rates and with minimized risk.
"Companies are becoming more familiar with how MSPs and other outsourcing options can meet their workforce management needs. As a result, they're raising the bar in terms of what they expect from a workforce partner," said Rolf Kleiner, senior vice president, KellyOCG. "I'm honored that our clients have recognized KellyOCG's commitment to exceeding these high expectations."
KellyOCG is a global leader in innovative talent management solutions in the areas of Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), Human Resources Consulting, Career Transition and Organizational Effectiveness, Consulting, Executive Search and Contingent Workforce Outsourcing (CWO), which includes Independent Contractor Solutions. Further information about KellyOCG may be found at www.kellyocg.com.
About Kelly Services
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe, Kelly provides employment to 480,000 employees annually. Revenue in 2009 was $4.3 billion. Visit www.kellyservices.com.