"An award like this is the best recognition we can receive," said Mary Kennedy Thompson, president of Mr. Rooter Corporation. "This award acknowledges the great relationship we have with our franchisees."
The Franchisee Satisfaction Awards are based on a survey of active franchisees. The survey addressed training and support, system quality issues, franchisor relationship, financial opportunity and overall satisfaction.
The annual awards are divided into several categories. Mr. Rooter made the top 50 list of franchises in the large systems group.
"It's an honor that our franchisees recognize our efforts in a shared vision to grow the Mr. Rooter brand," said Jeff Moody, vice president of operations for Mr. Rooter Corporation. "We provide trainings, meetings and speakers that help our franchise owners grow their businesses and become more successful."
Franchise Business Review researched more than 500 of today's leading franchise brands to honor the top 133 companies that inspired strong franchisee satisfaction.