Each year, the magazine recognizes the fastest growing, privately held companies in the U.S. based on revenue growth during a three-year period - an achievement shared this year with Internet giant GoDaddy and beverage maker Honest Tea. Since 2005, My Receptionist has more than doubled both its revenue and work force through expansion of its call answering and appointment scheduling - two critical services that allow small business owners to stay focused on serving clients.
"We've grown because we've met a critical need for small businesses that struggle with returning customer calls," said Jeff Noe, president of My Receptionist. "We become the front line in customer service, both in handling incoming customer inquiries and ensuring that no sales opportunities fall through the cracks."
During a three-year period beginning in 2005, My Receptionist grew its revenue by 151 percent to just over $2 million. During that same time, the company grew to 75 full- and part-time employees, nearly tripling its workforce. Inc. magazine has been charting the progress of America's most innovative and successful entrepreneurs for the past 28 years, and in its first time on the Inc. 5000 list, My Receptionist ranked 2,109.
My Receptionist is the parent company of Tele-Serve, and serves more than 150 clients in the Chippewa Valley from its office on Main Street. Responding to more than 6,000 customer calls a day - 2 million calls annually - the professional staff at My Receptionist serves a variety of small business owners, from massage therapists to plumbers to attorneys.
Since its founding as Eau Claire Telephone Answering Service more than 50 years ago, My Receptionist has helped more than 15,000 clients balance customer service needs with quality, professional service.
The Inc. 5000 list is comprised of US companies and is based on the growth percentage of gross revenue from 2005 to 2008. It offers a comprehensive look at the entrepreneurial engine driving the U.S. economy. For more details, see the full list at: http://www.inc.com/inc5000/2009/index.html.
About My Receptionist
My Receptionist is a national provider of 24-7 call answering and appointment scheduling services. Answering more than 2 million calls annually, My Receptionist serves a variety of entrepreneurs - from massage therapists to plumbers to attorneys. At its core, My Receptionist is committed to helping small business owners simplify their business life - by securing sales opportunities, growing business and ensuring their companies are always responsive. My Receptionist is headquartered in Eau Claire, Wisconsin, with a satellite office in Vero Beach, Florida.
Inc.com, the daily resource for entrepreneurs, delivers how-to guides, advice, tools, breaking news, and rich multi-media to help business owners and CEOs start, run, and grow their businesses. The 5000 companies that made the list reported aggregate revenue of $214 billion and median three-year growth of 126 percent. Most important, the 2009 Inc. 5000 companies were engines of job growth, having created more than 1 million jobs since those companies were founded. Complete results of the Inc. 5000, including company profiles and a list of the fastest-growing companies that can be sorted by industry and region can be found at www.inc5000.com.