Time Warner Cable will transition the remaining analog channels on its lineup to an all-digital format on Wednesday, Jan. 18, in 21 communities, including Augusta, Hallowell, Winthrop, Gardiner and Farmingdale.
The all-digital conversion means customers in the affected communities will need a digital adapter or digital set-top box in order to continue to receive their TV programming. This includes shows offered by local ABC, CBS, NBC, FOX and PBS affiliates – including Sunday’s AFL Championship game between the New England Patriots and Baltimore Ravens. It also includes popular cable channels like ESPN, MTV and New England Sports Network.
“The vast majority of our customers have already secured their digital adapters and are ready for the transition to all-digital,” said Paul S. Schonewolf, Area Vice President for Time Warner Cable of New England. “If they haven’t already done so, customers will need to pick up and install a digital adapter so they don’t miss any of their favorite shows, including the NFL playoffs and popular broadcast network programming like American Idol, NCIS or Parenthood.”
Once they connect their digital adapter, customers who subscribe to Time Warner Cable’s Basic cable package will receive up to 14 additional channels, including C-SPAN2, EWTN and PBS World. Customers who receive Time Warner Cable’s Classic/Standard cable package will receive those channels plus CMT, TruTV, Oxygen, Travel and Speed.
Time Warner Cable’s digital transition is part of the company’s effort to continually ensure its customers have access to the best products and features the digital world has to offer. “Time Warner Cable’s all-digital transition will add capacity to our network, enabling us to give our customers more of the innovative products and services they want — more HD channels, more On Demand programming, faster Internet speeds and other enhanced services,” Schonewolf said.
The transition means customers who receive Time Warner Cable’s Augusta channel lineup will need to have a digital set-top box or palm-sized digital adapter from Time Warner Cable (or a third-party device equipped with a CableCARD™ provided by Time Warner Cable) for each television they use to view the company’s TV services. Residential customers can get as many digital adapters as they need at no cost through December 2013. Beginning in January 2014, digital adapters will cost only 99 cents a month, per adapter.
To order their digital adapters, customers may either:
- Visit a Time Warner Cable payment center in Lewiston, Rumford, Augusta, Winslow, Windham, Rockland or Portland. Click here for a link of payment center locations.
- Call 1-855-TWC-DIGITAL (855-892-3444).
Order online at www.timewarnercable.com/GoDigital.Time Warner Cable launched its transition to the all-digital format last fall in 105 communities served by TWC’s Augusta channel lineup. During the first phase, from October to early December, Time Warner Cable digitized 23 channels on its Basic and Classic/Standard channel tiers in the affected communities.
In this second — and final — phase Time Warner Cable will digitize more than 40 remaining analog channels on the Basic and Classic tiers, including local broadcasters like WCSH, WGME and WMTW. See below for the list of communities and channels affected by the January 10 transition:
Digital conversion communities for January 18:
Channels to be converted to all-digital on January 10:
*Basic channels may vary by community