Credit Card Processing for Small Business FAQ's

Commonly Asked Questions About Credit Card Processing

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Carrying large quantities of cash is becoming as obsolete as VHS tapes, leading more small business owners to look into credit card processing services.

Trinity Merchant Group has helped thousands of small business owners set up their merchant service accounts and have noticed that many of them have the same questions.

Here is a list of the most frequently asked credit card processing questions.

Credit Card Processing Question #1 – Why Do I Need Credit Card Processing?

Businesses that accept credit cards will see an increase in sales and revenue. In addition, numerous studies show that having the ability to accept major credit cards makes your business appear more trustworthy to customers. And without credit card processing, accepting online payments can be a huge hassle.

Credit Card Processing Question #2 – How Can I Be Sure My Customer’s Information is Safe?

At Trinity Merchant Group, protecting your customer’s payment information is our top priority. We encrypt all customer information before storing it in an off site, digital vault. Only our group of professional technicians are allowed to access the vault.

Credit Card Processing Question #3 – How Do I Know What Services My Business Needs?
Every business has unique needs; therefore, there is no one-size-fits-all merchant services plan. At Trinity Merchant Group, our experienced staff will conduct an analysis of your business and current payment processing method. Based on this data, we will create a custom plan of recommendations for your business.

Credit Card Processing Question #4 – What Happens If Something Goes Wrong?
Trinity Merchant Group’s staff of experts is available 24 hours a day, 7 days a week, 365 days a year to provide assistance and answer questions. With an average wait time of just 26 seconds and a 96 percent first call resolution rate, you can be assured that your questions will be answered promptly and thoroughly every time.

These are four of the most common questions small business owners ask in their initial appointments at Trinity Merchant Group. For answers to other questions, contact Trinity Merchant Group.