13 Minutes: Casper woman saves husband as dispatcher coaches her through CPR

Enrico Jay Foss, 53, followed his typical routine: He came home, did his regular P90X workout, and ate dinner with his wife, Francine. That night, April 13, it was grilled steak with a side salad. The couple talked about the work they needed to do as the weather finally turned to spring. Jay was in a great mood, Francine said. He walked toward the bathroom, but came right back and sat on the bench at their dining room table. “I don’t feel so good.” “Do you want me to call somebody? What is going on?” Francine asked, but that was all she had time for. She caught Jay as he slumped to the side — eyes fixed and limp. The telephone crashed to the floor, causing its battery to fall out. She laid Jay on his back next to the table. Then she ran to the bedroom to retrieve another receiver. She dialed 911. “He’s not breathing effectively,” the voice on the other end said after a quick triage. “We have to start CPR. Are you ready?” Francine didn’t know if she was. Like 70 percent of Americans, Francine didn’t know CPR. “Listen carefully,” the voice on the phone instructed. “We’re going to start mouth-to-mouth.” FIRST TIME FOR EVERYTHING Jacci Warne has been a dispatcher for 18 years, 16 years of those in Casper. As a certified Emergency Medical Dispatcher, she knows coaching someone all the way through CPR is a long shot. [image: Inline image 2] “Generally, when you’re calling 911, it’s one time in your life and it’s the worst time of your life. Your emotions are all over the place,” Warne said. Lead dispatcher Jacci Warne talked Francine Foss through the steps of CPR to save Jay's life. Together, Warne and Francine kept it up for 13 minutes. “It is a very long time,” said Andrew Sundell, a firefighter and paramedic with Casper Fire-EMS. “As first responders, we switch out every 2 minutes.” HELP ON THE WAY Toward the end, Francine did begin to tire. “Get someone here with oxygen or something because I think I’m wearing out,” Francine told Warne over the phone, 13 minutes in. “He is coming. He’s on your road,” Warne answered. Francine looked out her front patio to see a Natrona County sheriff’s deputy running in. It was Deputy Sheets, according to the incident report, the first responder on the scene. “Stand clear,” he said. Sheets jolted Jay with an AED and resumed CPR, followed soon after by Wyoming Medical Center paramedics and Natrona County Fire District Squad Seven. Life Flight One arrived about 10 minutes later and departed with Jay within about 20 minutes. They arrived at Wyoming Medical Center at 9:02 p.m. As WMC’s cardiovascular service line coordinator, Mica Elmore, R.N., has seen her share of heartbreaking stories. This one was different, and one the team will all remember, she said. In all, nearly 30 people from five different agencies worked to save Jay’s life. And it started with a call from Francine Foss, a wife who refused to give up. “I am not shocked, just because that is the way she is,” said Jay Foss of his wife. “She does not panic.” EVERYONE SHOULD LEARN CPR Jay Foss recovered quickly, surprising many of his caregivers. But one thing is certain: Without the immediate commencement of CPR, he would not be alive. [image: Inline image 1] *Here, the couple poses with dispatchers Heidi and Jacci.* “The piece we are usually missing in the system is somebody like Francine starting CPR,” Sundell said. “If it takes us five minutes to get to someone, and if there is nothing going on during those five minutes, it makes a huge difference in their care.” If more people were trained and willing to start CPR, more lives could be saved. That’s why Wyoming Medical Center is offering free CPR classes on the fourth Saturday of every month, beginning July 23 (details below). As for Francine Foss, she can’t get over how the system worked together to save one life. “We just cannot thank everyone enough. From the 911 dispatcher, to Deputy Sheets and the fire department, to the paramedics and flight crew, and to the doctors and nurses at Wyoming Medical Center. It would not have been possible without them,” Francine said. “My 911 operator, I just love her. It was her. Her voice, her pacing and keeping me on track that kept me going. I had never done CPR before.” SAVE A LIFE: LEARN CPR What: Free compression-only CPR class- The compression-only classes will last about 30 minutes. When: 9 a.m. Saturday, July 23; continuing monthly on the fourth Saturday Where: Wyoming Medical Center’s Support Services Building, 1200 E. Third St., Auditoriums Sign up: Click here to register so instructors know how many students to plan for. #wmc #sponsored #oilcity #news