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IT Services and BPO Market in Government Sector to 2019 - Forecasts Research Report

Global IT Services and BPO Market in Government Sector 2015-2019 is a new research report added by Sandlerresearch.org under the Information Technology category. The analysts forecast the global IT services and BPO market in the government sector to grow at a CAGR of 4.78% over the period 2014-2019. Complete report available @ http://www.sandlerresearch.org/global-it-services-and-bpo-market-in-government-sector-2015-2019.html


IT services help customers to accomplish their requirements and improve the business goals and activities while BPO consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in the required domains. IT and BPO services are required in the government sector to manage IT systems and improve business-related processes and methodologies. IT and BPO service outsourcing supports the government sector to perform various functions such as taxation, pensions, asset registration, welfare programs, including financial assistance for the unemployed, and other e-governance initiatives in a cost-effective manner.


Covered in this Report

The report covers the current scenario and the growth prospects of the global IT services and BPO market in the government sector for 2015-2019. To calculate the market size, the report considers revenue generated from the following components:

  • IT services: ITO, implementation, hardware and software support, and consulting
  • BPO: CRM, HRO, and others


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The report, Global IT Services and BPO Market in the Government Sector 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, EMEA, and APAC. It also covers the landscape of the global IT services and BPO market in the government sector and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key vendors

  • Capgemini
  • CSC
  • IBM
  • TCS
  • Wipro

Other prominent vendors

  • Accenture
  • Agilisys
  • Atos
  • BT Global Services
  • Capita
  • Dell
  • Fujitsu
  • Hitachi
  • HP
  • Indra Sistema
  • Infosys
  • Lockheed Martin
  • NEC
  • Northrop Grumman
  • Oracle
  • T-Systems
  • Unisys
  • Verizon
  • Xerox


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Key market driver

  • Budgetary pressures

Key market challenge

  • Issues pertaining to cloud services

Key market trend

  • Popularity of cloud-based BPO

Key questions answered in this report

  • What will the market size be in 2019 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors

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