DENVER – February 10, 2015 – MHI Global, a leading worldwide company devoted to empowering growth through customer management excellence, announces the promotion of Byron Matthews to president and general manager. Matthews, who previously served as chief sales officer with the company, brings to his new position exceptional leadership skills and a passion for championing the customer experience. As MHI Global’s new president and general manager, Matthews’ top priority will be advancing MHI Global’s evolution.
“I’m honored to have the opportunity to lead MHI Global, because of the enormous potential this new combination of powerhouse companies brings to the marketplace,” said Matthews. “As president of MHI Global, I look forward to continuing working with our dedicated and talented team to build innovative products that help our customers further add value to the services they provide their customers.”
MHI Global is made up of five leading brands, including Miller Heiman, AchieveGlobal, Huthwaite, Channel Enablers and Impact Learning Systems. Across its brands, MHI Global brings best-in-class expertise and practical experience to all aspects of the selling, leadership and customer management process.
Known for his vision, energy and creativity, Matthews possesses an in-depth knowledge of MHI Global, and understands the science of selling and the practical realities of running a sales organization. Prior to his experience with the company, Matthews demonstrated remarkable leadership in crafting new funnel-management solutions, compensation plans, sales methodologies and more while serving as senior vice president of sales with Aflac, where he led more than 30,000 sales professionals across multiple channels. He also excelled as global sales performance business practice leader at Mercer, where he grew revenue more than 40 percent.
Even outside of his job, Matthews strives to further education around sales. In collaboration with university faculty and administrators, he is working to drive a nationwide effort to incorporate the study of sales into graduate and undergraduate institutions. In addition, he teaches and volunteers as a guest lecturer for a number of universities, including Cornell University and Harvard Business School, and contributes to published academic and industry research on sales strategy and concepts. He is a regular featured speaker at industry events. Matthews holds a bachelor’s degree from the University of Kansas and an MBA from the University of Chicago, where he graduated with honors.
About MHI Global
MHI Global works with organizations across all verticals around the world to build and sustain customer-focused, high-performance enterprises that can drive profitable, predictable top-line growth. We work with our clients by sharing our vision and expertise on how to more effectively engage with customers. Dedicated to customer management excellence, our unrivaled capabilities come from the combined expertise of powerhouse brands that make up MHI Global: AchieveGlobal, Channel Enablers, Huthwaite, Impact Learning Systems and Miller Heiman. To learn more, visit our website, follow us on Facebook, Twitter, YouTube or Google+.
Editor’s Note: Interviews with Byron Matthews, president and general manager of MHI Global, images and video available upon request.