Kansas City, KS - Carroll Seating Company has been dedicated to representing the highest quality products and solutions in the most professional manner possible, since 1950. Over the past year, the company has experienced a large expansion in overall sales, expansion of our territory as well as adding several new employees. In order to facilitate the continued growth and expansion of Carroll Seating Company (CSC) we are pleased to announce the promotion of Doug Mead to General Manager.
Mead has been with CSC for the past eleven years. In that time, he has worked on several high profile projects, including the Jardine Apartments at Kansas State University, Armed Forces Institute of Pathology at Walter Reed Medical Center in Washington, DC, eighteen Fire Stations, numerous Police Stations and Lab Projects. His previous Architectural work brings a diverse group of experiences and perspective to this new position for CSC.
As General Manager, Mead will be working directly with Mike Carroll, Tom Madura and PJ Carroll in taking on several new responsibilities. His responsibilities include personnel decisions, continued development of customer relations, overall business operations and facility management.
Additionally, Mead will be handling the following Personnel Issues for the Kansas City Office including; personnel work schedules and conflicts, assist in hiring new employees, training staff on productivity and job improvement, Employee Reviews with Mike and Tom, reviewing all projects to make sure we are meeting milestones and coordinating our materials properly with the vendors, installers and customers, and review of territories for opportunities including working with Salesmen to balance and coordinate coverage.
The General Manager position will focus on Customer Relations and will be working with Manufacturers to streamline the processes between CSC and them, handling conflict resolution between manufactures and/or GCs and Architects, arrange and manage "in office" visits from Vendors, Manufacturer's, set up presentations, review architect's specifications and make calls to the specifiers in order to make sure our products are approved, and set up and attend regional product shows to support CSC Sales staff.
Operations work will include; review projects for profitability, performance, and installer participation, report Mike and Tom on status of workload and issues, and coordinate CSC resources, including staff, installers, and suppliers.
This change occurred on September 1, 2014. Doug will still be handling some of his key accounts while working with all of you to make Carroll Seating Company the BEST Midwestern Dealership.