CRM Solutions: Dialer integration with CRM – STPDialer from Solution Technology Plus
Solution Technology Plus
(STP), based on its own experience with SugarCRM integration, has developed new
STPDialer -solution for call center automation. This tool
closely integrates with SugarCRM and IP Telephony. STPDialer was created to
help increase call-agent productivity. New product is capable for
reducing call handling, single click dialing, automated call routing, easier
lead flow generation, retrieving call history straight from CRM system, call
recordings and much more. The STPDialer’s usage simplicity, call tracking and
automation of call-agent’s daily routine allow businesses increase their
productivity and thus seeing INCREASE in their BOTTOM LINE. The company, in the telecom industry for over 7
years, is a NY based carrier, and complete phone CISCO and Polycom systems
reseller offering Hosted voice, SIP Trunking, Virtual Receptionist and many
more services to small to medium sized businesses.
STP (Solution Technology Plus) – system integrator, equipment supplier for corporate networks and telecommunication systems of any level of complexity. STP is engaged in the creation and development of telecommunication and information systems, and also the installation of telephones. The concept of VoIP-technology, offered by STP, will give you the chance to use all modern means of communications.
Digital and analog telephony, video conferencing, various types of information networks (video, data, voice, TV, transfer of faxes, media, telemetry) – all these opportunities will be open for you.
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