Email and other electronic communications have changed the way we communicate. But don't let the curt responses and acronyms common for tweets and texts creep into your business emails.
"Unfortunately, there's a lot of sloppiness in online writing," says Beth Milito of the NFIB Small Business Legal Center.
That kind of carelessness could cause clients and potential customers to question your credibility.
Milito offers the following tips to keep your business emails professional:
- Think before you send
- Make the email subject line count
- Respond promptly
- Don't hesitate to pick up the phone
For more small business legal tips, check out NFIB Legal Ease.