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BPO market in Public sector - Global Industry Analysis, Size and Forecast between year 2015 to 2019

BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the required domain. The Public sector refers to government services such as the military, police, public education, public transit, healthcare services as well as employees working for government organizations. The BPO services in Public sector support governments to perform various functions such as e-governance initiatives, taxation, asset registration, pensions, and welfare programs, including financial assistance for the unemployed, and in a cost-effective manner.

Global BPO market in Public sector is set to grow at a CAGR of 6.0 percent over the period 2014-2019

Covered in this Report

The Global BPO market in Public Sector can be categorized into four segments: F&A Outsourcing, CRM BPO, HR Outsourcing, and Procurement Outsourcing. This report covers information about the market share of the Global BPO market in Public sector by services and by geography.

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Global BPO Market in Public Sector 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report also covers the market landscape of the Global BPO market in Public sector and its growth prospects in the coming years. The report also includes the profiles of key vendors operating in this market.

Key Regions

Americas
APAC
EMEA

Key Vendors

Accenture
Capgemini
IBM
Serco Global Services
TCS
Unisys
Wipro

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Other Prominent Vendors

3i Infotech
Aegis
Amadeus IT Group
Aon
ATS Group
CGI
Cognizant
Convergys
Corbus
EXL
Genpact
Harris
Hays
HCL Technologies
Hudson
Infosys
Kelly
Kenexa
Logica
NCO Financial Systems
Neeyamo
Northrop Grumman
Pinstripe and Ochre House
Pontoon Solutions
Steria
Sutherland
TDS
WNS
Xerox

Market Driver

Enhancement of Service Delivery Platforms
For a full, detailed list, view our report.

Market Challenge

Increase in Budgetary Pressures
For a full, detailed list, view our report.

Market Trend

Increased Shift toward Omni-channels
For a full, detailed list, view our report.

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