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IDENTIFIX® REDESIGNS DIRECT-HIT® VEHICLE HOME PAGE

Roseville, MN (April 1, 2014) Identifix, an industry leader in vehicle diagnostics for over 25 years, has launched a redesigned Vehicle Home Page for users of its award-winning online tool, Direct-Hit. The new page improves the user experience through cleaner design, easier navigation and better display of information. Subscribers will notice a new OEM Service Manuals section, simpler search functionality, faster access to estimating information and a Quick-Hits section to find the most useful fix data more quickly. All redesigned to help increase repair shop productivity.

“Our goal with the redesigned vehicle home page was all about ease of use, helping our customers get to the information they need even faster through improved layout and navigation,” said Aaron Cherrington, Vice President of Product Management and Strategy for Identifix. “Our customers who beta tested the enhanced site confirmed that we got it right, reporting both an increase in usage and overall productivity.  That’s exactly what we wanted to accomplish.”

The new home page was redesigned to make Direct-Hit simpler, more intuitive and user-friendly. New features include:

  • A new Service Manuals section, which provides access to genuine factory service and repair information on more than 30 vehicle makes.
  • A Search All section displays the top searches for the vehicle and allows customers the option to limit their search to Service Manuals only
  • The new Estimating section includes tabs for creating maintenance plans, quotes, looking up parts and labor information and checking recalls.
  • The Quick-Hits section links to fix data, specifications and repair info that subscribers find most useful. Information type is segmented by tabs within the section.

Identifix ensures that its product enhancements serve the best needs of its customers by beta testing proposed functionality with current subscribers, using their feedback to make adjustments along the way. Here’s what one customer said about the redesigned vehicle home page: “I’m very pleased with the total overall look and function of the new system. This will make my work easier, to say the least. It is very well set up with technicians in mind. This should be a plus for all who use this system. I would recommend this to all.” Darrell Berno, Flowing Wells Auto - Tucson, AZ

Identifix welcomes questions and comments about the online tool Direct-Hit or the technical Repair Hotline, either through its customer support telephone number or via social media: facebook.com/identifix and twitter.com/identifixdotcom. You can also contact the company through its website at identifix.com.

 

About Identifix:

Located in Roseville, MN, Identifix is a leading source for vehicle diagnostics, genuine OEM service & repair information, Factory Scheduled Maintenance plans, and reliable estimating. Identifix’s products and services include the online tool, Direct-Hit, and its technical Repair Hotline. Founded in 1987, Identifix serves customers in the United States, Canada and Latin America, and operates as a wholly owned subsidiary of Service Repair Solutions, Inc., operationally controlled by Solera Holdings, Inc.