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Jordan - Telecoms, Mobile, Broadband and Forecasts

In 2014 a number of key developments are underway in Jordan, which can only help to further develop this countries progressive telecoms market. With the awarding of the first 4G license to Zain Jordan; a significant step towards 4G services becoming a reality is underway. Zain plans to have services on offer by the end of 2014.

Uptake of smart phones remains strong in Jordan due to a competitive market and high mobile phone ownership. This is turn is leading to more use of social networking and mobile apps in the country. Mobile broadband in Jordan is well established with around 36% of mobile subscriptions accessing mobile broadband services.

The introduction of higher mobile taxes in Jordan has not pleased the major operators, which include Zain Jordan, Orange Jordan and Umniah – and this change has been partly blamed for the declining revenues reported in 2013. Taxes on mobile phones were increased in 2013 from 8% to 16% and also were also doubled on mobile subscriptions from 8% to 16%.

Despite being halted a few times for financial reasons; Jordan’s National Broadband Network (NBN) appears to be underway again due to funding from the Gulf Cooperation Council and a tender process which will see operators committed to completing the project in two years. Currently around 35% of the NBN is thought to be deployed.

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The government’s ICT minister sees the implementation of the NBN will greatly assist the development of e-commerce, e-services, e-health and e-education in the Kingdom. To date, much of the attention in Jordan has been directed at developing the e-commerce sector due to its commercial nature, but more recently focus has turned to e-education in light of speculation that Jordan is falling behind in this area. One project to emerge in 2014 is a three year partnership between the Universitat Oberta de Catalunya (UOC) and other European universities which will see standards developed for e-learning initiatives in Jordan.

Competition in the mobile market is intense, with four operators reduced to three. Mobile penetration levels have surpassed 100% although multiple SIM card ownership is common. With mobile voice revenue growth less likely in the maturing market, the launch of 3G/HSPA networks has underpinned dramatic growth in mobile broadband. The next step is 4G development which should occur later in 2014.

Companies covered in this report include:

Jordan Telecom Group, Orange Internet, TE Data, Gonabit, MarkaVIP, Maktoob Group, Jabbar Internet Group, Jeeran, Sallaty, Zain Jordan, FRiENDi.

This report provides a comprehensive overview of trends and developments in Jordan’s telecommunications market. The report analyses the mobile, Internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU
  • Internet, IPTV;
  • Mobile voice and data markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and digital media;
  • Broadband subscriber forecasts to 2022;

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Table of Contents

1. Executive summary

2. Key statistics
2.1 Country overview

3. Telecommunications market
3.1 Overview of Jordan’s telecom market

4. Regulatory environment
4.1 Background
4.1.1 Telecommunications Law 1995
4.1.2 Telecommunications Law 2002
4.2 Regulatory authority
4.3 Telecom sector liberalisation in Jordan
4.3.1 WiMAX licences
4.4 Privatisation
4.5 Interconnect
4.6 Carrier preselection
4.7 Access

5. Fixed-network operators in Jordan
5.1 Jordan Telecom Group/JTG/Orange Jordan

6. Telecommunications infrastructure
6.1 National telecom network
6.1.1 National Telecommunication Program 1995-1999
6.2 International infrastructure
6.3 Broadband access market
6.4 Overview
6.4.1 Internet and broadband statistics
6.5 Broadband subscriber forecasts
6.5.1 Scenario 1 – higher growth
6.5.2 Scenario 2 – lower growth
6.6 ISP market
6.6.1 Orange Internet
6.6.2 Umniah/Batelco Jordan
6.6.3 TE Data
6.7 Asymmetrical Digital Subscriber Line (ADSL)
6.8 Fibre to the Home (FttH)
6.9 Wireless (fixed) broadband
6.9.1 WiFi
6.9.2 WiMAX

7. Digital economy/digital media
7.1 Overview
7.2 E-Commerce
7.2.1 Gonabit
7.2.2 MarkaVIP
7.2.3 Maktoob Group
7.2.4 Jabbar Internet Group
7.2.5 Jeeran
7.2.6 Sallaty
7.3 E-payment
7.4 E-education
7.5 E-health
7.6 E-government

8. Digital MEdia
8.1 Social networking

9. Smart city
9.1 Smart grids

10. Digital broadcasting
10.1 Broadcasting market overview
10.2 Broadband TV (IPTV)
10.3 Video-on-Demand (VoD)

11. Mobile communications
11.1 Overview of Jordan’s mobile market
11.1.1 Satellite mobile
11.1.2 Mobile statistics
11.2 Regulatory issues
11.2.1 Third GSM licence
11.2.2 3G licences
11.2.3 4G spectrum
11.2.4 SIM card registration
11.2.5 Mobile Termination Rates (MTR)
11.3 Mobile technologies
11.3.1 GSM
11.3.2 Integrated Digital Enhanced Network (iDEN)
11.3.3 3G / HSPA
11.3.4 4G/ Long Term Evolution (LTE)
11.4 Major mobile operators key statistics
11.5 Jordan Mobile Telephone Services/Zain Jordan
11.6 Orange Jordan
11.7 Umniah
11.7.1 MVNOs
11.8 Mobile messaging
11.8.1 Short Message Service (SMS) / Multimedia Messaging Service (MMS)
11.9 Mobile Broadband
11.10 Mobile content and applications
11.10.1 Mobile payments / Mobile banking

12. Related reports

List of Tables

Table 1 – Country statistics Jordan – 2014
Table 2 – Telephone network statistics – 2014
Table 3 – Internet user and subscriber statistics – 2014
Table 4 – Mobile statistics – 2014
Table 5 – National telecommunications authority
Table 6 – GDP growth and inflation – 2006 - 2014
Table 7 – Jordan Telecom Group profit and revenue by sector – 2004 - 2013
Table 8 – Jordan Telecom Group divisional subscribers – 2005 - 2013
Table 9 – Fixed lines in service and teledensity – 1995 - 2014
Table 11 – Internet users and penetration rate – 1995 - 2014
Table 12 – Internet subscribers and penetration rate – 1999 - 2014
Table 13 – Internet subscribers by access method – 2009 – Q2 2013
Table 14 – Forecast broadband subscribers – higher market growth scenario – 2015; 2017; 2022
Table 15 – Forecast broadband subscribers – lower market growth scenario – 2015; 2017; 2022
Table 16 – DSL subscribers - 2001 - 2013
Table 18 – Mobile subscribers and penetration rate – 1995 - 2014
Table 19 – Mobile operators, subscribers and annual change – December 2012; Q 1 2013
Table 20 – Mobile operators’ market share – 2004 – Q1 2013
Table 21 – Mobile Termination Rates – 2010 - 2014
Table 22 – Zain Jordan ARPU, revenue, EBITDA and CAPEX – 2005 - 2013
Table 23 – Zain Jordan – Active Subscribers – 2006 - 2013
Table 25 – Zain Jordan prepaid and postpaid subscribers – 2005 - 2013
Table 24 – Orange Jordan Subscribers and ARPU – 2010 - 2013

List of Charts

Chart 1 – Jordan fixed-line and mobile subscribers – 2003 – 2014

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