Only Five Percent of More Than 29,000 Assessed Properties Receive Four Diamond Rating
(Flagstaff, Ariz. – June 19, 2014) – The Navajo Nation Gaming Enterprise (Navajo Gaming) is honored to announce its recently expanded Twin Arrows Navajo Casino Resort, located 20 minutes east of Flagstaff, Ariz., has been awarded AAA’s coveted Four Diamond Award for its stunning architecture, customer satisfaction and infusion of Navajo culture into its architecture, amenities and decor.
"We had a vision in the early development of Twin Arrows to design a flagship Navajo gaming and hospitality facility capable of achieving AAA’s Four Diamond Award standards, and more importantly to hire and train a predominantly Navajo workforce capable of exceeding their stringent guest service standards,” states Derrick Watchman, Navajo Gaming CEO. “It is the deepest honor to receive this distinction just one year after our grand opening. I congratulate our entire team on this achievement, thank AAA for inspiring us to reach for their Four Diamond Award and invite guests to our premiere travel destination to enjoy the Twin Arrows gaming hospitality experience.”
The announcement came after a recent evaluation of the breathtaking facility and it’s 110-room resort expansion. The achievement ranks Twin Arrows Navajo Casino Resort as a premier establishment esteemed by AAA’s professional inspectors, the hospitality industry and its millions of members. Only five percent of the more than 29,000 properties approved by AAA achieve this prestigious distinction. Additionally, Twin Arrows Navajo Casino is the only Flagstaff destination to receive this honor.
The resort was evaluated on its casino, 200-room hotel, multiple dining destinations – including the Zenith Steakhouse, indoor swimming pool, fitness center and other amenities the resort offers. Of special note was the conference and convention center with a 9,000 square-foot banquet center with 25-foot ceilings, indoor and outdoor meeting spaces, VIP boardroom, complimentary valet and complimentary high-speed internet access throughout the resort and event center.
The ranking is shared in all AAA/CAA travel information and with its more than 54 million members worldwide.
“Twin Arrows Navajo Casino Resort is committed to providing every guest with a personalized experience and attentive service in comfortable, high quality surroundings,” said Linda Gorman, director of communications and public affairs for AAA Arizona. “This property exceeded the expectations of the most discriminating traveler – the AAA inspector.”
About the Navajo Nation Gaming Enterprise:
Navajo Gaming (The Navajo Nation Gaming Enterprise) is a Navajo Nation wholly-owned business entity created by the Navajo Nation in September 2006. Navajo Gaming is authorized by the Navajo Nation to develop and operate Navajo casinos in accordance with federal and Navajo Nation laws, as well as the negotiated Navajo Nation-applicable state compacts (New Mexico and Arizona).
Navajo Gaming opened its first Navajo Casino on Nov. 19, 2008 – Fire Rock Navajo Casino in Church Rock Chapter, near Gallup, N.M. The second Navajo Casino opened Oct. 13, 2010 – Flowing Water Navajo Casino in Tsé Daak’áán Chapter, near Shiprock, N.M. The third Navajo Casino opened Jan. 16, 2012 – Northern Edge Navajo Casino – in Upper Fruitland Chapter, near Farmington, N.M. The fourth Navajo Casino – Twin Arrows Navajo Casino Resort – is located in Leupp Chapter, near Flagstaff, Ariz. Currently, Navajo Gaming has 1,400 employees.
Navajo Gaming’s vision includes job growth opportunities for Navajos, to continue returning revenue to the Navajo Nation and continue building the Navajo Gaming and Hospitality brand.