A UC system integrates communication channels such as unified messaging, video conferencing, voicemails, IM, presence information, fax, and emails. This form of communication helps enterprises speed up decision making and reduce travel time. Integration of services such as audio and web conferencing, IM, and video conferencing enables users to locate an individual and communicate using the mode available. SMBs seek effective communication solutions that enhance mobility, productivity, and customer service, and prevent internet or system errors to ensure continuity in operations.
Analysts forecast the Unified Communication Market in SMBs in the US to grow at a CAGR of 13.82 percent over the period 2014-2019.
The Unified Communication market in SMBs in the US is divided on three segments: On-premise, On-demand, and On-device.
Unified Communication Market in SMBs in US 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It also covers market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
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Key Vendors (Devices)
- Citrix Systems
- Critical Links
- Good Technology
- Happiest Minds Technologies
- Interactive Intelligence
- Verizon Communications
- Presence of Advanced Communication Infrastructure
- High Initial Investment
- Increase in Share of Cloud-based Segment
Key Questions Answered in this Report
- What will the market size be in 2019 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?
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