Mobile Unified Communication and Collaboration (UC&C) Market Profiles for IBM, Microsoft, Cisco Systems, Avaya and Other Vendors Analyzed

Mobile Unified Communication and Collaboration is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. Mobile UC&C utilizes BYOD devices that integrate mobile capabilities such as messaging, telephony, and video conferencing, offering the benefits of communication capabilities anywhere and anytime. Mobile UC&C is used in sectors such as Healthcare, Financial Services, Call Centers, and Sales and Marketing.

The analysts forecast Global Mobile Unified Communication and Collaboration market to grow at a CAGR of 26.83 percent over the period 2014-2019.

Covered in this Report

This report covers the present scenario and the growth prospects of the Global Mobile UC&C market for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. Moreover, it considers the revenue generated from the technologies used in mobile:

  • Collaboration tools
  • Video conferencing
  • PBX extensions
  • Others: It includes customer care applications and contact center applications

The report, Global Mobile Unified Communications and Collaboration (UC&C) Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

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Key Regions

  • Americas
  • APAC
  • EMEA

Key Vendors

  • Avaya
  • Cisco Systems
  • IBM
  • Microsoft

Other Prominent Vendors

  • Alcatel-Lucent
  • Broadsoft
  • Genband
  • HP
  • Huawei Technologies
  • Juniper Networks
  • Mitel
  • NEC
  • Polycom
  • RingCentral
  • ShoreTel
  • Unify
  • Verizon Communications

Market Driver

  • Increased Demand for BYOD

Market Challenge

  • Compatibility Issues within Offerings by Vendors

Market Trend

  • Improved Focus on Customer Service through Collaborative Tools

Key Questions Answered in this Report

  • What will the market size be in 2019 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

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