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Beware of Utility Scams

Black Hills Energy let us know that they've received a report from Cody of a scam involving unknown parties calling customers, impersonating their personnel, and saying that their natural gas will be disconnected if they don't pay immediately. They offer the following advice, which holds true for any call that sounds suspicious: * Do not provide your Social Security number, credit card numbers or bank account information to anyone who requests that information during an unsolicited phone call or an unannounced visit. * If someone calls claiming they represent your local utility provider and they demand immediate payment or personal information, hang up and call the customer service number on your utility bill. Do not give in to a high-pressure call seeking personal information. * Never allow anyone into your home for an unannounced visit to check your electrical wiring, cable or phone lines, natural gas pipes or your appliances unless you have scheduled an appointment or are aware of a confirmed problem. Any time a utility employee arrives at your door, require the employee to produce proper identification, and do not hesitate to confirm the visit with the utility company via a phone call before permitting any access to your property. * Employees of utilities usually carry company-issued photo identification at all times and would be happy to have you contact our customer service number listed to verify their identity. #reboot #news